Making an informed decision
Make sure you have all the information you need to make informed decisions. If you have any questions concerning Energy Choice plans, contact one of the organizations listed below.
We are here to help you learn, compare and choose the right option for you. If there are still questions, we want to hear from you.
Inquiries:
1-800-362-7557
7 a.m. to 7 p.m., Monday - Friday
Hearing Impaired Customers:
Call 711
Emergency Service:
1-877-542-2630
24 hours a day, everyday
Corporate Mail:
Dominion Energy Ohio
P.O. Box 5759
Cleveland, OH 44101-0759
Mail Gas Payments:
Dominion Energy Ohio
P.O. Box 26785
Richmond, VA 23261-6785
The PUCO provides information about utility payment plans, the rules governing utility companies, and other relevant information.
Inquiries:
1-800-686-PUCO (7826)
8 a.m. to 5 p.m., Monday - Friday
Hearing Impaired Customers:
Call 711
Mail:
Public Utilities Commission of Ohio
Attn: IAD
180 E. Broad Street
Columbus, OH 43215-3793
Web:
The OCC provides information relating to residential utilities: electric, natural gas, telephone and water.
Inquiries:
1-877-PICK-OCC (742-5622)
Mail:
Office of the Ohio Consumers' Counsel
65 E. State Street, 7th Floor
Columbus, OH 43215-4213
Web:
Contact Information
Copyright © 2020 Dominion Energy
Cookies & Privacy
We use cookies and similar technologies to understand how you use our site and to improve your experience. This includes personalizing content and advertising. By continuing to use this website or closing this banner, you accept our use of the first and third party cookies. To read more go to our Privacy Notice or Terms and Conditions.
