Contact Us
Making an informed decisionMake sure you have all the information you need to make informed decisions. If you have any questions concerning Energy Choice plans, contact one of the organizations listed below.
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Dominion Energy Ohio
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Public Utilities Commission of Ohio
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Ohio Consumers' Counsel
We are here to help you learn, compare and choose the right option for you. If there are still questions, we want to hear from you.
Call
Inquiries:
1-800-362-7557
7 a.m. to 7 p.m., Monday - Friday
Hearing Impaired Customers:
Call 711
Emergency Service:
1-877-542-2630
24 hours a day, everyday
Write
Corporate Mail:
Dominion Energy Ohio
P.O. Box 5759
Cleveland, OH 44101-0759
Mail Gas Payments:
Dominion Energy Ohio
P.O. Box 26785
Richmond, VA 23261-6785
The PUCO provides information about utility payment plans, the rules governing utility companies, and other relevant information.
Call
Inquiries:
1-800-686-PUCO (7826)
8 a.m. to 5 p.m., Monday - Friday
Hearing Impaired Customers:
Call 711
Write
Mail:
Public Utilities Commission of Ohio
Attn: IAD
180 E. Broad Street
Columbus, OH 43215-3793
Web:
The OCC provides information relating to residential utilities - electric, natural gas, telephone and water.
Call
Inquiries:
1-877-PICK-OCC (742-5622)
Write
Mail:
Office of the Ohio Consumers' Counsel
65 E. State Street, 7th Floor
Columbus, OH 43215-4213